I once had a senior manager ask why their business should bother creating a Company purpose and values. He had worked for multiple organizations, and some very large corporations which had their values plastered everywhere, but from his perspective these didn’t make any difference to the organization. They just became words and so he viewed these activities as just another thing that large corporations waste time and effort on.

This can definitely happen, but we were able to have a conversation around how your purpose and values need to be considered as the lens through which all of your decisions…


In most organisations, there are usually one or two employees who are perceived to be more valuable because they have in-depth knowledge of the company’s product or service offering. These same individuals, however, may often struggle to collaborate and communicate effectively with their own team members.

Does this sound familiar? Do you find yourself coming to their defence and occasionally saying things like “That’s just the way they are,” or “They don’t mean anything by it.”?

The result of these actions may be catastrophic. You may be left in the aftermath of cleaning up the mess of a bullying complaint…


At the start of 2021, employees of an Amazon warehouse in Bessemer, Alabama, began casting votes to form a union. If they won, the union would dramatically change the future of work in America and the billion-dollar tech giant.

Amazon claimed a victory as the vote closed on April 9th, declaring that more than 50% of workers were against unionising. While Amazon got away with it this time, it isn’t to say that the idea of unionising is far from over. …


For businesses to keep up with industry changes without hurting company morale or its bottom line, it’s best to consider the power of upskilling employees and how it can help a business become more agile and better equipped for any future disruptions.

With a rapidly changing landscape, businesses have to adjust and change the way they work, the technology they use, and the skills and requirements needed for the job.

In this post, we’ll provide an encompassing look at what upskilling is, its main benefits and four steps on how you can get started on upskilling your workforce today.

What is upskilling?

When…


5 Mistakes Leaders Make and How to Fix Them

We are all human, and as leaders it is important to remember that you aren’t perfect.

You will make mistakes.

Being aware of some common traps may help you to become a better leader to serve your team and customers.

1. Ignoring feedback and other points of view.

Just being the leader doesn’t make you the smartest person in the room, or the most capable.

· Ask for ideas even when you don’t think they are needed. You aren’t going to have all the answers or all the information (and shouldn’t unless you are micromanaging!). …


Although unemployment is still forecast to peak at over 7% in March, with ANZ reporting job ads are now higher than pre pandemic levels, the employment market is quite buoyant. What we have seen over the past 12 months is that people who are in jobs that are secure are reluctant to look for a new role.

This makes for a very difficult market if you’re trying to recruit people because natural turnover that occurs in organisations hasn’t been happening. …


Last month we posted the initial steps to take when you have an employee whose performance is not meeting expectations. Sometimes those initial steps don’t give us the results we need and we need to prepare for a critical conversation.

Critical Conversations

1. Keeping the intention in mind.

The intention with the beginning of any performance management process is to provide feedback, offer assistance, and get a commitment to improve. The intention is not to terminate employment or to bring up a big smorgasbord of issues with the employee.

Example

I’m Isaac’s manager, and he’s a long term employee. His performance has always been “ok”, but he’s never…


Even the most motivated and inspiring people leaders find the idea of improving poor performance in their team members one of the hardest parts of their job.

And it is not surprising as to why. Going through a formal performance management process is exhausting! Setting goals tightly monitoring providing feedback reviewing outcomes. It all takes a lot of time and energy. And in fact, some research has shown that managers say they spent up to a day a week managing poor performance.

Also sometimes a formal performance management process makes the situation worse and we have an employee who becomes…


Have you ever had an employee who mentally checked out a long time ago but still works with you? The resulting effect is a productivity decline which oftentimes spreads dysfunction across the whole team.

There’s an uncredited quote that I have seen many times:

“The CEO is asked by the CFO. “What happens if we invest in developing people and then they leave us?”

And the CEO responds, “What happens if we don’t and they stay?”

I love this quote because it makes you consider those people who have mentally resigned, but stay in your business.

Many business owners and…


Image by Gerd Altmann from Pixabay

You know those workplace sayings that raise your hackles and you just wish someone would phrase it differently?

One of them for me is leaders saying they’ve got “lots of HR issues”.

I know that’s a common thing to say. So let me explain.

When a manager says that “HR issues” are taking up all of their time, for me, they are creating a barrier between themselves and the issue. …

Karen Kirton

Founder of Amplify HR — a consulting company in Australia that specialises in enabling businesses to find, grow and keep great people. www.amplifyhr.com.au

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