Deliver Results Every Time: How to Build a High Performing Team

The What vs The How

Why focusing on the HOW matters

The benefits of a team charter

Building a Team Charter

  1. Set a time to workshop as a team using word examples — such as openness, accountability, fun — as prompts to determine what is most important to the team.
  2. Break out into smaller groups to reprioritise the words and start to consider definitions and examples of behaviours that underpin it. For example, if openness is important, that could be demonstrated as “we share our ideas and concerns with each other individually, and at our team meetings”.
  3. Combine everything into one document and discuss. What should stay? What should go?
  4. With the final draft have everyone rate how they think the team is performing on each behaviour today. Discuss what needs to happen to improve the behaviours.
  5. Use these charters for every team meeting, and review and update the charter as a group as often as necessary.

Why does a team charter work?

Examples of Team Charters

Example 1:

  • Be proactive and positive
  • Keep other team members informed
  • Focus on what is best for the team as a whole
  • Be respectful, fair, and honest in all communications
  • Encourage opinions and discussion from all members

Example 2:

  • Being open to new approaches and listen to new ideas
  • Looking at conflict and change positively
  • Working together to achieve maximum results
  • Celebrating accomplishments and milestones

Example 3:

  • Sharing our individual plans and priorities with each other
  • Being consistent in communication and responsive
  • Listening, giving and receiving feedback with positive intent
  • Recognising the great contributions our team members make

The result is a high performing team

Interested in attracting, growing, and retaining high-performing employees dedicated to your business’s success?



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Karen Kirton

Karen Kirton

Founder of Amplify HR — a consulting company in Australia that specialises in enabling businesses to find, grow and keep great people.