How to Fix a Toxic Workplace Culture

What Causes a Toxic Company Culture?

Many business owners have said to me “we’ve always had a great culture, I just don’t know what happened.

Five Monkeys

The Way We Do Things Around Here

How to Address a Toxic Culture

Feedback Loops

  1. Listening
  2. Receiving feedback
  3. Acting upon it.

One-Page Communication Plan

Engagement Satisfaction Surveys

  1. Thank people for giving you the information
  2. When the results are consolidated, give them a picture of the results.
  3. Let them know the actions you’re taking in response
  4. Each quarter, communicate how you’re tracking on completing the actions

First Impressions Surveys


Communication and Culture

Listen in for more on fixing a toxic workplace culture



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Karen Kirton

Karen Kirton

Founder of Amplify HR — a consulting company in Australia that specialises in enabling businesses to find, grow and keep great people.