Top Tips for Giving Feedback to Employees

Feedback is important

‘96% of employees say they want to hear feedback regularly’

Feedback is hard to give

whether it’s negative or positive, we often feel a little bit uncomfortable giving people feedback’

Feedback is hard to receive

Feedback can be just as hard to receive, as it is to give’

Permissive language

SIA

Situation

Impact

Action

SIA for positive feedback

  • Situation: when you were answering the client’s questions today.
  • Impact: It gave her a lot of confidence.
  • Action: It would be great to use you on ABC account, where we have a similar issue.

Specific feedback

Resources

Have your say

--

--

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store